Returns & Exchanges
At FACEGYM, we want you to be fully satisfied with your workout tools and skincare. If you are not completely happy with your purchase, you may return or exchange eligible items within 30 days of receipt.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tools and accessories are included to qualify for a full refund.
Attach the Label
Print the prepaid shipping label provided via email and affix it to the outside of your package, covering any previous shipping marks.
Drop Off & Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing